The live chat option has been removed from ESPNCriestack, a live web-only sports streaming service for users in the United States and Canada.
The news comes less than 24 hours after ESPNCriz, a site dedicated to the ESPN content network, reported that it was experiencing “significant” network-wide problems that “could affect live streams of Superbowl LI” and that the site’s live feed had been “deactivated.”
“We have received reports of issues with our live chat network and are working to resolve them,” ESPN said in a statement.
“We are deeply sorry for any inconvenience and we apologize for the disruption this has caused our viewers and our partners.”
The live chat service offered by ESPNCRIestack is designed to be “an easy and convenient way to connect with live games, events and other ESPN content,” according to the company.
The company is offering the service free to users in U.S. and Canadian markets and will charge $10 per year for a subscription to access the service.ESPN said the issues were being investigated by its network, which will provide an update on its status when more information becomes available.